Account Manager | FF&E Consultant – Workplace Furniture (5145)

Commercial Sales Technical in Specialist

Job Detail

  • Consultant Grant Neale
  • Type Full time
  • Product Sector Interiors
  • Benefits Travel Allowance @ £6,600pa, Standard Life Pension, Vitality Insurance, Mobile, Laptop, 25 Days holiday & 3 Charity Days Per Annum + Birthday Off + Strong Career Advancement Opportunities
  • Vacancy id 5145
  • Salary Details High Basic Salary - £70,000 D.O.E + Strong Earning Potential (TBD)

Job Description

Are you an extremely motivated, dedicated, talented and organised Account Manager | FF&E Consultant with sound experience and a proven track record in successfully promoting and consulting on design-driven Workplace Interior Solutions, Furniture & Office Interior Fit-Out Projects to End User Clients (Corporate & Major Occupying and SME’s)?

Are you also familiar with project tracking and working closely with Project Managers and Quantity Surveying teams with a view to insulating the project and sale from inception through to completion? If so, this could be exactly what you are looking for?

The Company                                   

We are very proud to be collaborating with an industry-leading and ultra-respected Furniture, Workspace and Interior Fit-Out Solutions company due to exciting growth and expansion plans are seeking to recruit an experienced Account Manager | FF&E Consultant to join their creative and entrepreneurial team with responsibility for promoting and consulting with key account End User clients.

General Purpose of the Role:

To find and win new business along with organically growing, developing and performance managing existing accounts but equally as important is to be fully prepared to be part of a likeminded, friendly, hardworking team and be prepared to roll up your sleeves and get involved even in other areas of the business when needed!

Reporting to the Managing Director, this role is multifunctional and will involve dealing with all customer groups in a strategic fashion with business development and long-term client retention being the main function.

This opportunity will give the successful candidate an exceptional platform to create and build their own role within the business in the medium to long term with the full backup and support of everyone within the business.

You will be working as part of a team to develop a sales and market share in the commercial office arena.

Principally responsible for the development of projects, relationships and sales in the commercial segment of the business.

Key Accountabilities:

  • Manage and grow existing accounts.
  • Find, pitch and secure new business sales within an agreed profile.
  • Pitch to end-user clients and ‘professional’ teams to win business.
  • Pro-Active role.
  • Develop and forge relationships with key decision makers within Corporate & Major Occupying and SME’s End User clients.
  • Contribute to overall sales strategy with the Sales Director.
  • Front-end sales, being able to lead & influence the client and be credible and trusted with decision-making (internally & externally)
  • Liaison with clients & professionals across all disciplines & departments to ensure all requirements are covered.
  • Find, develop and refer opportunities to the sales team.
  • Network with key industry representatives within the group and with external prospects to gain first-class knowledge of key opportunities in the marketplace.
  • Work within the business and sales teams to develop their opportunities.
  • Maximise margin opportunities through negotiation with suppliers.
  • Manage & co-ordinate internal resources and assist in producing pitch & marketing documents for presentations.
  • Running of projects with a key focus on driving sales & margin.
  • Overall responsibility for running projects to closure with the support of the operational teams.
  • Exposure to CRM system to develop an agreed sales strategy

Professional Skills & Experience:

  • Proven experience securing and managing commercial furniture projects.
  • Understanding of the commercial parameters.
  • Comprehensive understanding of FF&E, cable management, Ergonomics/Ergonometric (as known as Human Factors) and sustainability
  • Ability to make commercial decisions independently and within a team environment.
  • Minimum 5+ years of office Furniture / FF&E Sales / Account Management experience.
  • Ability to manage clients at all levels.

Personal Attributes:

  • A true passion for design and wellbeing in the workplace
  • Strong commercial acumen with a wider sales outlook.
  • Professional and charismatic.
  • Highly motivated with a strong ability to open and close
  • Presentable & sociable.
  • Dynamic & enthusiastic personality.
  • High level of drive to achieve and succeed.
  • A high level of confidence enables a strong impact to be made on others.
  • Ability to hold other’s attention and influence decisions.
  • Articulate & Numerate

Knowledge, Skills and Experience Required

  • Self-motivated individual who can work well on their own and in a team.
  • Candidates must have a background in Office Furniture and Commercial Workspace solutions
  • Ability to manage own accounts and introduce tailored customer solutions to drive sales forward.
  • Proven track record and a proactive approach to Solution Selling and having strong existing relationships with Commercial Office end-user clients (Banking, Insurance, Tech, Law etc.)
  • Competent IT skills are required – MS Office, Word, Outlook etc.
  • Excellent communication skills with a friendly approach to problem-solving.
  • Ability to work under pressure with excellent attention to detail.
  • Sound commercial acumen and an ability to communicate with colleagues and customers to assist in the closing of sales opportunities.
  • A high degree of professionalism and an exceptional understanding of the specification design process with the ability to communicate at each of these levels where necessary.
  • Ability to prioritise work according to demand and work alongside colleagues internally and externally to deliver customer service excellence.


Location:                                             Central London

Please Note: This is a fixed and field-based role therefore candidate must be based within a reasonable commute to Central London (45 min – 1 hour max)

The successful candidate must be prepared to travel around the UK if & when required



Customer sector

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