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Customer Service Advisor (MEA) – Commercial Interiors – Birmingham (5557)

Vacancy No 5557

Job Title CUSTOMER SERVICE ADVISOR (MEA)

Location: WEST MIDLANDS | BIRMINGHAM

Job Description

Are you an experienced international B2B order management and customer service professional with hands-on export, sales support or dealer support experience?

Do you take pride in managing complex customer requirements accurately, coordinating international orders and ensuring every enquiry is progressed through to successful completion?

This is an opportunity to join an internationally recognised manufacturer of premium commercial interior products, known for quality, design, sustainability and a strong commitment to customer service.

This is not a traditional call centre position. It is a commercially focused international customer service, export and order management role where you will take responsibility for sales orders, quotations, dealer enquiries, export documentation and shipment coordination across the Middle East, Mediterranean and Africa.

Working within an established UK and EMEA customer service team, you will build trusted relationships with international customers, dealers, account managers, logistics partners and colleagues across production, warehousing, despatch and the wider international business.

The role offers stability, structured training, hybrid working following probation and genuine scope to develop your international customer service, export, systems and commercial knowledge within a supportive and collaborative environment.

The Role

You will act as a key point of contact for customers and dealers across the Middle East, Mediterranean and Africa, ensuring international quotations and orders are managed accurately from initial enquiry through to successful delivery.

The position combines international order management, customer service, export administration, dealer support, sales support and internal coordination.

Success will depend on accuracy, ownership and clear communication, together with the ability to remain calm and focused on solutions when managing changing priorities, documentation requirements and international delivery challenges.

This is not a purely reactive position. You will be expected to take initiative, identify potential issues, keep customers and dealers informed and ensure actions are followed through without unnecessary delay.

Responsibilities

Input, manage and monitor international quotations and sales orders from initial enquiry through to fulfilment
Provide professional customer service and order support to customers and dealers across the Middle East, Mediterranean and Africa
Maintain accurate customer, pricing, stock, delivery and order information across internal business systems
Review the order book regularly and identify issues requiring action, escalation or customer communication
Prepare, process and validate export documentation to support accurate and compliant international shipments
Coordinate Ex Works logistics and high volume shipments in line with relevant market import and export requirements
Liaise with customers, dealers, logistics partners, account managers, production, warehousing and despatch to support successful delivery
Provide clear and timely information regarding products, pricing, stock availability, lead times, quotations and delivery arrangements
Manage customer and dealer enquiries professionally and take ownership of issues through to resolution
Maintain accurate customer and sales activity records using CRM, ERP and internal business systems
Support account managers throughout the specification, quotation and order process while building strong relationships across different countries and cultures
Work to agreed service standards, communicate customer feedback internally and identify opportunities to improve processes and the wider international customer experience

Knowledge, Skills and Experience Required

To be considered, candidates should be based within a realistic commuting distance of Birmingham and be comfortable working from the office during the probationary period.

Essential experience and attributes include:

Relevant experience within international B2B order management, customer service, export administration, international sales support, dealer support or a related position
Hands on experience supporting international customers or dealers and managing orders through to delivery or fulfilment
Practical experience preparing, processing or managing export documentation
Experience raising and processing quotations and sales orders
A clear understanding of international order management, customer communication and internal coordination
Experience within an office based customer service, export or commercial support environment
Confident and professional written and verbal communication skills
Ability to manage multiple international orders, enquiries and priorities without compromising accuracy
Strong attention to detail and a structured, organised approach
Experience using an ERP, CRM or order management system
Commercial awareness and the confidence to hold detailed customer and dealer conversations
Ability to remain calm under pressure, take ownership and see actions through from beginning to completion

Experience coordinating Ex Works shipments, working with freight forwarders or supporting customers across multiple international markets would be highly advantageous.

Experience using JD Edwards, Salesforce, Oracle or a comparable system would also be beneficial, although full systems training will be provided.

Previous experience within commercial interiors, flooring, furniture, building products, manufacturing, distribution, logistics or another product led B2B environment would be beneficial but is not essential.

Direct experience supporting customers or dealers across the Middle East, Mediterranean or Africa would be advantageous. Strong international export and dealer support experience across other global markets will also be considered.

The Person

This role will suit someone who is commercially aware, internationally minded and takes genuine pride in delivering an excellent customer experience.

You will be organised, methodical and attentive to detail, with the confidence to build effective relationships with customers, dealers, account managers and colleagues across different departments, countries and cultures.

You will be comfortable working within established export and order management processes while also demonstrating initiative when dealing with customer enquiries, documentation requirements, shipment challenges and changing priorities.

The successful candidate will bring a positive, hardworking and resilient attitude and will be motivated to become a trusted member of the wider international team.

What Success Looks Like

During the first 3 to 6 months, you will be expected to:

Integrate positively into the MEA and wider EMEA customer service team
Develop a strong understanding of the company’s products, customers, dealers, systems and international order processes
Build effective relationships with international customers, dealers, account managers and internal stakeholders
Demonstrate accuracy, ownership and confidence when managing international orders, export documentation and customer enquiries
Communicate proactively across different countries, departments and time zones while consistently delivering high standards of service

What’s in it for you?

Strong basic salary of £30,000 to £35,000 depending on experience
10% bonus potential based on company and regional performance
Working hours of 7:00am to 3:30pm, reflecting the time difference across the MEA region
Hybrid working following successful completion of probation, with 3 days in the Birmingham office and 2 days working from home
25 days holiday, increasing to 27 days after 5 years’ service, plus bank holidays
Option to purchase up to 5 additional holiday days each year
Company pension with employer contributions matched up to 6%
Health Cash Plan and access to an on-site gym
Full product and systems training
Supportive and internationally connected team environment
Genuine long-term career development and progression opportunities

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Customer Service Advisor – Commercial Interiors – Birmingham (5556)

Vacancy No 5556

Job Title CUSTOMER SERVICE ADVISOR (UK)

Location: WEST MIDLANDS | BIRMINGHAM

Job Description

Are you an experienced B2B order management and customer service professional with sales support experience who takes pride in managing customer requirements accurately, communicating clearly and seeing every enquiry through to completion?

This is not a traditional call centre position. It is a commercially focused customer service and order management role where you will take responsibility for quotations, sales orders, stock enquiries, delivery updates and customer issues from initial enquiry through to fulfilment.

Working within an established UK and EMEA customer service team, you will build trusted relationships with customers, account managers and colleagues across production, warehousing, despatch and the wider international business.

The role offers stability, structured training, hybrid working following probation and genuine scope to develop your product, systems and commercial knowledge within a supportive and collaborative environment.

The Role

You will act as a key point of contact for customers, providing accurate information, resolving enquiries and ensuring orders are managed professionally from initial quotation through to successful delivery.

The position combines order management, customer service, sales support and internal coordination. Success will depend on accuracy, ownership, communication and the ability to remain calm and solutions-focused when priorities change.

Although the workload is structured, this is not a purely reactive position. You will be expected to take initiative, identify potential issues, keep customers informed and ensure actions are followed through without unnecessary delay.

Responsibilities

Input, manage and monitor customer quotations and sales orders from initial enquiry through to fulfilment
Maintain accurate customer, pricing, stock, delivery and order information across internal systems
Review the order book regularly and identify any potential issues requiring action or customer communication
Provide clear and timely information regarding products, pricing, stock availability, lead times, services and company policies
Liaise with account managers, production, warehousing, despatch and colleagues across the wider business to support successful order delivery
Manage customer enquiries professionally through telephone, email and other communication channels
Take ownership of customer issues and ensure they are progressed efficiently through to resolution
Maintain accurate customer and sales activity records using CRM, ERP and internal business systems
Support account managers throughout the specification, quotation and order process
Build strong and professional relationships with internal and external customers
Coordinate product samples through to despatch and follow up where required
Work to agreed service levels, response times and quality standards
Act as an internal voice of the customer and communicate relevant feedback across the business
Identify practical opportunities to improve processes, service quality and the wider customer experience

Knowledge, Skills and Experience Required

To be considered, candidates should be based within a realistic commuting distance of Birmingham and be comfortable working from the office during the probationary period.

Essential experience and attributes include:

Ideally 3 years’ relevant experience within B2B order management, customer service, sales support, business administration, account support or a related position
Strong hands-on experience managing customer orders from initial enquiry through to delivery or fulfilment
Experience raising and processing quotations and sales orders
A clear understanding of order management, customer communication and internal coordination
Experience working within an office-based customer service or commercial support environment
Confident and professional written and verbal communication skills
Ability to manage multiple orders, enquiries and priorities without compromising accuracy
Strong attention to detail and a structured, organised approach
Experience using an ERP, CRM or order management system
Commercial awareness and the confidence to hold detailed customer conversations
Ability to remain calm, positive and solutions-focused when working under pressure
A tenacious approach with the ability to take ownership from beginning to completion
Strong working knowledge of Microsoft Office applications

Experience using JD Edwards, Salesforce, Oracle or a comparable business system would be advantageous, although full systems training will be provided.

Previous experience within commercial interiors, flooring, furniture, building products, manufacturing, distribution, logistics or another construction-related, product-led B2B environment would be beneficial but is not essential.

The Person

This role will suit someone who is commercially aware, brings a growth mindset and takes genuine pride in delivering an excellent customer experience. You will enjoy being accountable for customer requirements from initial enquiry through to successful completion.

You will be organised, methodical and attentive to detail, with the communication skills and confidence required to build effective relationships with customers, account managers and colleagues across different departments and countries.

You will be comfortable working within established processes while also demonstrating initiative and a proactive approach when dealing with customer enquiries, delivery challenges and changing priorities.

The successful candidate will bring a positive, hardworking and resilient attitude. You will be open to learning, comfortable receiving feedback and motivated to become a trusted and valued member of the wider team.

What Success Looks Like

During the first 3 to 6 months, you will be expected to:

Integrate positively into the UK and wider EMEA customer service team
Develop a strong understanding of the company’s products, customers, systems and order processes
Build effective relationships with customers, account managers and internal stakeholders
Demonstrate accuracy, ownership and clear communication across customer enquiries and orders
Show the attitude, focus and commitment required to deliver consistently high standards of service

What’s in it for you?

Strong basic salary of £30,000 to £33,000 depending on experience
Some flexibility for an exceptional candidate with particularly relevant experience
10% bonus potential based on company and regional performance
Working hours of 8:30am to 5:00pm with 1 hour for lunch
Hybrid working following successful completion of probation, with 3 days in the Birmingham office and 2 days working from home
25 days holiday, increasing to 27 days after 5 years’ service, plus bank holidays
Option to purchase up to 5 additional holiday days each year
Company pension with employer contributions matched up to 6%
Health Cash Plan
Access to an on-site gym
Full product and systems training
Supportive and internationally connected team environment
Genuine long-term career development and progression opportunities

Pre Construction Manager – Roofing Systems – Cambridgeshire (5551)

Vacancy No 5551

Vacancy Title

PRE CONSTRUCTION MANAGER – Through-roof services penetrator Systems

Location UK Cambridgeshire – Internal

“Are you a commercially sharp, technically minded construction professional who loves turning complex enquiries into winning, profitable orders?

We’re an innovative, fast-growing specialist roofing systems company supplying Tier 1 contractors, roofing specialists, and the solar industry with unique, problem-solving products — from fully waterproof riser penetrations to structural fixings that work.

We’re looking for a Pre-Construction Manager to own opportunities end-to-end. You’ll drive live projects through the pre-construction pipeline, work closely with our Technical Sales and Estimating teams, ensure technically robust and commercially viable solutions, negotiate deals, and close profitable business. You’ll become the trusted advisor our clients rely on before construction even begins.

This is a hands-on role where you’ll quickly build deep expertise in our specialist product range, with a structured six-month onboarding program designed to set you up for success. You’ll manage your own pipeline in our CRM, spot upsell opportunities and directly impact revenue and customer satisfaction.

On premises/WFH

This role required full time presence on premises.

40 hour week, 8 hour / day
Office open 7am to 5pm
Flexible start and finish time – e.g. 7:30-4:30, 8:00-5:00
WFH is possible, but by arrangement

Overall purpose

As Pre-Construction Manager, you’ll play a central role in turning technical enquiries into profitable orders. You’ll own opportunities from first contact through to secured deal, ensuring every solution is both technically robust and commercially viable. Working closely with expert colleagues, you’ll quickly develop in-depth product knowledge and become a trusted advisor to our clients. Your proactive approach, strong communication, and attention to detail will help build client confidence and drive business growth.

With a clear onboarding plan and ongoing support, you’ll help shape winning proposals, solve complex challenges, and directly contribute their continued success in the specialist roofing sector.

Over your first six months you will build deep knowledge of their products, systems and typical project types, working closely with Technical Sales Adviser team, before taking full responsibility for your own portfolio of opportunities.

Top Three Goals for Year One

Pass initial training
Achieve the agreed accuracy and OTIF targets
Achieve the agreed Client Satisfaction target

Role Responsibilities

Deal Progression & Closing

Take ownership of live opportunities in the CRM and drive them through the pre‑construction pipeline to closed won.
Proactively engage with customers (phone, Teams, email) to move opportunities forward, clarify requirements and address concerns.
Negotiate commercial terms (within agreed parameters) to secure orders whilst protecting margin.
Identify “stuck” opportunities and lead internal discussions to unblock them.
Apply agreed “kill criteria” to disqualify unviable deals and maintain a healthy, realistic pipeline.

Technical & Commercial Assurance

Work closely with Technical Sales Advisers and Estimators to ensure detailing is correct and solutions are fully compliant with project requirements.
Able to take on the design responsibility, to ensure that the custom product strategy is perfect for each location.
Review drawings, specifications and quotations to ensure alignment between what has been proposed and what will be supplied.
Provide technical clarification to customers where required, drawing on internal technical expertise.
Identify and propose up‑sell and cross‑sell opportunities where a wider product range adds value.
Mature in character, able for the heavy contractual responsibilities / liability.
Occasional site visits will be required to review project requirements, attend customer meetings and support technical discussions.

Pipeline Management & CRM Discipline

Keep the CRM (e.g. HubSpot) updated with activities, stage movements, values and probabilities.
Monitor pipeline health, ensuring progression in line with agreed timescales and stages.
Prepare regular reports on conversion rates, order values and key movements for review.

Continuous Improvement & “Win‑Map” Development

Contribute to the ongoing development of their “win‑map” – a systematic, repeatable approach to winning work.
Analyse closed‑lost opportunities to understand why they were not won and recommend improvements to pricing, positioning, process or solution.
Share customer and market feedback with Sales, Technical and Product teams to inform future product development and sales strategies.

Internal Collaboration

Work with wider team including operations & finance to ensure a smooth handover from pre‑construction to order.
Participate in internal project reviews where required to ensure that what has been sold can be delivered safely, profitably and on time.

Key Performance Indicators

Percentage of qualified opportunities converted to orders.
Number and value of opportunities moved forward through the pipeline stages each week.
Meaningful sales interactions (calls, meetings, technical clarifications) recorded in CRM.

Background & Experience

Essential

Three years’ experience in a construction product environment, ideally roofing, building envelope, fixings, or related specialist systems.
Proven background in estimating OR technical / internal sales where you have worked from drawings, specifications and bills of quantities.
Experience pricing and supporting projects for main contractors, specialist subcontractors, or Tier 1 suppliers.
Demonstrable track record of progressing opportunities and closing orders

Desirable

Experience with roofing, waterproofing, or building envelope.
Previous use of a CRM system (e.g. HubSpot, Salesforce, Dynamics) to manage opportunities.
Exposure to pre‑construction / commercial discussions (terms, variations, value engineering).

Skills & Competencies

Commercial & Sales Skills

Strong closing ability – able to ask for the order confidently and professionally.
Good negotiation skills, balancing customer needs with commercial realities.
Comfortable discussing price, value and risk with contractors and buyers.
Able to spot up‑sell and cross‑sell

Technical & Analytical Skills

Comfortable reading, interpreting and questioning technical drawings, specifications and schedules.
Structured approach to checking that proposed solutions match project requirements.
Good numerical skills for pricing, margins and basic commercial calculations.
Exposure to viewing and interrogating 3D models.

Process & Organisation

Highly organised, able to manage multiple live opportunities at different stages.
Disciplined in keeping CRM and records up to date in real time.
Comfortable working to targets and deadlines.

Communication & Relationship Building

Clear, professional communicator (written and verbal) with all internal and external stakeholders.
Able to build trust quickly with repeat customers and new contacts.
Confident running calls/Teams meetings to move opportunities forward.

Training & Onboarding. During your first six months there will be a structured onboarding plan, including:

Shadowing Technical Sales Advisers and Estimators on live projects
Product and system training across the product range
Guided use of our CRM and “win‑map” process
Regular check‑ins with your line manager to review progress and aid your development
By the end of your first six months, you will be fully equipped to own and close your own pipeline of opportunities. You can expect a planned purposeful learning curve to ensure you have the best opportunity to succeed in your new role.

Personal Attributes

You are a commercially minded, detail‑aware persistent and resilient professional who enjoys turning opportunities into firm orders. You work best in a structured technical team environment, following clear processes, while you’re flexible enough to adapt when projects change. You’re comfortable talking money, value and risk, and you like seeing a pipeline move forward and deals close. You pay attention to drawings, specifications and small details without getting bogged down, and you take pride in getting things right before construction. You communicate clearly, can push back when needed, and are confident negotiating with contractors and buyers. You prefer practical, workable solutions over theory, and you’re happiest when you’re solving problems and progressing live opportunities, updating the system and seeing your efforts translate into real revenue. You are curious and willing to learn and prepared to invest the first six months building deep product and system knowledge to underpin your future success.

Remuneration

Salary: Negotiable plus bonus
31 holidays (including bank holidays)
5 sick days on full pay
Potential for home working by arrangement
Buy or sell holiday scheme
Free lunches
Birthday voucher
Free On-Site Parking
NEST Pension scheme
Health insurance scheme, including discounted gym membership and appointment paybacks

Area Sales Manager- Building Products- North London (5543)

Are you interested in working for one of the UK’s largest suppliers of construction products?

If so, this exciting Area Sales Manager’s position might be exactly what you’ve been looking for.

The Company

With their mission to build a sustainable future for the construction industry and their focus on delivering a first-class service to their customers, the company has established themselves as one of the UK’s leading construction product distribution business and continues to go from strength to strength in the specialist markets it serves.

Their ethos is that the best solutions are found by the best teams, which is why they continuously invest in their people to develop and improve their skills and expertise and help them achieve their professional goals.

They recruit people who have a genuine interest in their customers, take pride in their work and enjoy finding solutions to customer’s challenges.

They are now looking to appoint an Area Sales Manager to join their successful London team.

The Role

The successful candidate will be responsible for generating and developing sales opportunities with main contractors, specialist subcontractors, and builders’ merchants throughout North London, Essex, Hertfordshire, and Buckinghamshire. The role will focus on both new-build and refurbishment projects across a broad range of construction sectors.

Reporting directly to the Regional Sales Manager, the position will involve building and maintaining a strong customer base while driving profitable sales growth and securing project opportunities for the company’s East London, West London, and Maidstone branches. The role requires a commercially minded and proactive individual who is confident engaging with key decision-makers, developing long-term relationships, and converting opportunities into measurable business growth.

The Candidate

In order to be successful in this role, you will need to enjoy working within a fast-paced sales environment where professionalism and a high levels of customer service are key to success.

As you will be taking an active role as a member of the sales team, you will need to have a flair for sales and enjoy working to targets and meeting sales goals.

Experience in the construction industry either in merchanting or distribution is advantageous along with the ability to work autonomously as well as working as part of a team.

Other skills required include:

Business and commercially astute
Results driven, proactive and forwarding thinking
Excellent negotiation skills and with confidence to upsell/cross sell
Resilient and self-driven
Customer focused
Excellent communication and organisational skills, and detail conscious
Strong stakeholder collaboration – a team player and building effective relationships with all relevant internal and external stakeholders
Experience with using CRM platforms
Proficient across all Microsoft Office packages

This role offers the successful Candidate excellent career progression opportunities along with continued training and professional development opportunities.

Regional Business Manager- Cable Management- Northern Ireland (5541)

Vacancy Description

Are you ready to drive growth in the fast-moving world of cable management?

The company is a leading UK and international manufacturer of high-performance cable containment and support systems, trusted across the mechanical and electrical services industry. Its solutions are specified on major construction and infrastructure projects, delivering safe, organised, and efficient cable routing in demanding environments.

The business is now looking for a driven and commercially focused Regional Business Manager to take ownership of the Cable Management Division across Northern Ireland, the Republic of Ireland, and selected European markets. This is a key role that will have a direct impact on regional growth and market presence.

Key Responsibilities

Drive regional sales performance and achieve ambitious growth targets for the Cable Management Division
• Build and strengthen long-term relationships with distributors, contractors, consultants, and specifiers
• Proactively engage in project identification, specification, and support activities
• Deliver CPD presentations, product training, and design software demonstrations to customers
• Conduct regular site visits and follow up on leads to convert opportunities
• Gather and report on market intelligence, competitor activity, and emerging opportunities
• Work collaboratively with internal teams to support overall divisional growth

Person Specification

Excellent track record of developing customer relationships and growing regional business within the construction supply chain
• Strong ability to build and maintain long-term, effective working relationships with customers
• Well organised, self-motivated, and professional
• Ability to achieve objectives independently, as well as part of a team
• Familiarity with Microsoft Office packages such as Word and Excel
• Excellent communication skills over the telephone and in person with both customers and suppliers
• Ability to communicate in multiple languages would be beneficial, but not essential
• Experience and knowledge of cable management sales and systems would be an advantage
• Must be based in Northern Ireland, with responsibility for covering the Republic of Ireland and the ability to travel across Europe
• Must possess a full driving licence
• Must be eligible and able to prove the right to work in the UK, as the company does not hold a sponsorship licence

What the Company Offers

Competitive salary and performance-related bonus
• Company car
• Excellent opportunities for career progression within a growing division
• The opportunity to represent high-quality British-manufactured products across Ireland and Europe

This is an outstanding opportunity for an ambitious sales professional looking to make a real impact within the cable management sector.

Location/Area Northern Ireland

Package Negotiable basic salary, bonus scheme, company car

Internal Sales Representative – (Merchants) Thermal, Acoustic, and Fire protection insulation (Birmingham) (5529)

Vacancy No 5529

Vacancy Title

Internal Sales Representative – (Merchants) Thermal, Acoustic, and Fire protection insulation

Location Birmingham (office based)

We’re looking for ambitious sales professionals to join a growing business at the forefront of the insulation and building materials sector. Specialising in thermal, acoustic, and fire protection insulation products for floor, wall, and roof applications, this role offers the chance to work with high-quality solutions trusted across the construction industry. You’ll build relationships with Merchant groups and installers while developing your own customer base and driving sales growth. If you’re commercially driven, confident communicating technical products, and eager to grow your career in a fast-paced environment, this is an exciting opportunity to make a real impact.

Job Specification:

As a leading Insulation company, we are experiencing significant growth and are now seeking an internal sales representative focused on our Merchant business to strengthen the internal sales team. The role is office based, in the Birmingham branch. You will be dealing directly with merchants to create your own customer base and help grow the company sales.

Key duties and responsibilities:

Build existing customer relationships to improve customer satisfaction, business retention and cross sales.
Grow new business by engaging with decision making stakeholders within the construction industry.
Deliver updates via CRM (training will be provided), attend monthly team meetings and prepare reports when required.
Network at supplier and industry events to promote the brand.
Build a strong network of industry & sector partners to support for business growth and retention.

Prepare customer proposals and solutions with clear costings and evaluations.
Achieve Sales KPIs set by management team.
Work collaboratively as part of the wider sales team, customer operations and logistics.

Requirements

2-3 years experience in a sales/technical role desirable.
Charismatic and tenacious approach to telesales.
Ideally some experience in construction and/or building materials.
Strong communication, presentation & IT skills.
Adaptable, self-driven & team oriented.
Strong negotiation skills.
Ability to thrive in a fast-paced environment within a high growth business.
Robust organisational skills.
Must be confident, outgoing, energetic and target driven.

Benefits

24 days holidays per year
Company pension
Group life cover
Health cash plan
24 days annual leave
Bike to work scheme
On-site parking
Employee assistance program
Refer a friend scheme

External Sales Representative- Insulation/Firestop/Acoustic (contractors) – London (5527)

Vacancy No 5527

Vacancy Title

External Sales Representative- Insulation/Firestop/Acoustic (contractors)

Location London

Our client is an established international company, with over 40 years’ experience offering the building industry vast product choice combined with in-depth technical expertise. Distributing an extensive product catalogue for application across the full range of floor, wall and roof requirements, ensuring a one stop shop for all their client needs. We stock the very best brands & highest quality product ranges at competitive prices across thermal, acoustic and fire protection insulation products guaranteeing the widest choice and best value.

The company is undergoing substantial growth and is currently looking for an external sales representative (contractors) to become part of the external sales team. In this role, you will interact directly with contractors to establish your own customer base and contribute to the company’s sales expansion.

Key duties and responsibilities:

Build new sales opportunities with main contractors in-person, with follow-up quotations, calls and emails to generate new sales.
Prospect new business through company background research and other pertinent lead information.
Identify customer’s buying trends and provide reports to management.
Enter, update, and maintain CRM information on leads, prospects, and opportunities.
Grow new business by engaging with decision making stakeholders within the construction industry.
Build a strong network of industry & sector partners, to support business growth and retention.
Achieve sales KPI’s and targets.
Work collaboratively as part of the wider sales teams, customer operations and logistics.
Participate in sales meetings to communicate pipeline and progress on sales opportunities.

Requirements

3+ years of experience in an external sales role, ideally in the construction industry.
Adaptable, self-driven & team oriented.
Strong negotiation skills.
Excellent written and verbal communication skills.
Ability to multi-task, organize, and prioritize work.
Ability to thrive in a fast-paced environment, within a high growth business.
Ability to demonstrate confidence, resilient and target focus in a tough but rewarding industry.
Identify leads, manage prospects and acquire new business.
Support existing clients.
Effectively demonstrate product line knowledge
Meet established goals and sales targets.
Experience working with building contractors.

Benefits

Company car
24 days holidays per year
Pension
Group life cover
Health care cash plan
Employee Assistance Program
Laptop & mobile phone
Bike To Work scheme
Refer A Friend scheme
Career progression
A friendly team-focused working environment

Sales & Project Manager – Heavyside Building Products – East Anglia & Northern Home Counties (5522)

Vacancy No 5522

Job Title Sales & Project Manager- Heavyside Building Products

Job Description

Are you a driven sales professional with experience in building relationships with Housebuilders, Developers and Architects through project tracking and strategic business development?

If so, we are working with a well-established supplier of heavyside building products who are looking to appoint a Sales and Project Manager to help them capitalise on opportunities across the South of England.

The Role

You will be responsible for the sales of our Client’s products across a defined territory, the Sales & Project Manager will develop and manage a comprehensive project pipeline to ensure territory sales targets are achieved and exceeded.

The role requires proactively raising the company’s profile among key stakeholders within the region. This includes engaging directly with architectural practices to influence product specification, while building new and strengthening existing, mutually beneficial trading relationships with building contractors and developers.

Specific duties would include:

Sales of all company product ranges to meet agreed budgets through the successful specification that lead to completed orders.
Project Tracking: Desktop research and extensive outbound telephone call levels inline with company guidelines (minimum 3 days a week, office based, time commitment on this source of pipeline development)
Successfully progress planning leads provided by the company for future target projects from architectural stage(s) through to contractor stage and subsequent successful order won. 100% ownership of own project pipeline.
Identification and follow-up of new sales opportunities through new contractors, developers, sub contractors and clients
2 days per week minimum field based activity in face to face (and where appropriate video conference) meetings in both office environments and construction site settings to secure commitment, develop relationships, promote and secure order and periodically
CRM / Project tracking database management with detailed project notes.
Management of current orders to ensure they run effectively, timely and to the benefit of the business – Correct management of site schedules, ensure call offs and additional product orders placed.

Knowledge, Skills and Experience Required

Proven track record in selling heavyside building products
Experience managing a defined sales territory and achieving revenue targets
Demonstrable success in developing and managing a strong project pipeline through project tracking
Experience influencing product specification with architectural practices
Established relationships with building contractors and developers
Background in the construction or building materials sector
CRM and pipeline management capability
Full, clean drivers license

TERRITORY East Anglia & Northern Home Counties

SALARY Negotiable (D.O.E) + Excellent Rewards Package

25 Days Holiday, Company Car, Laptop, Mobile Phone